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Product · Building Operations

Maetrics.io

The cloud-native operations layer for your portfolio. Every BMS, sensor, alarm, and work order — unified into one live view that your team can act on from a browser, a control room, or a phone in the field.

What Maetrics.io does

Run every building from one screen.

Maetrics.io turns a portfolio of different systems, vendors, and sites into one operational picture — and gives your team the tools to act on it immediately.

01 · See

One live view of every system.

HVAC, lighting, metering, vertical transport, and sensors from every site — on floor plans, in one browser tab, with no VPN or local software.

02 · Detect

Faults found before complaints.

Continuous fault detection and diagnostics surface problems early, explain the likely root cause, and price the cost of doing nothing.

03 · Act

Fix it at portfolio scale.

Dispatch work orders to the right technician, push approved setpoint changes to thousands of points, and keep a full audit trail.

Capabilities

Everything operations teams need in one place.

Eight modules on one data layer. Start with the ones you need — every module shares the same digital twin, so nothing has to be set up twice.

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Cloud BMS

Browser-based, real-time command and control across every site and every system. No software install, no VPN, no excuses.

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Fault Detection & Diagnostics

Continuous algorithms surface HVAC, lighting, and vertical-transport faults before tenants notice — with suggested root cause.

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Mobile-First Operations

Full functionality on iOS and Android. Technicians close work orders from the equipment they're standing in front of.

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Mass Write Actions

Push setpoints and schedule changes across thousands of points in one reviewed, audited workflow.

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Digital Commissioning

Replace clipboards with structured handover — test scripts, completion status, and a full audit trail.

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AssetOps

Equipment-level digital twins with maintenance history, vendor SLAs, and predicted end-of-life dates.

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Floor Plan Graphics

Spatial visualization of live equipment status, alarms, and occupancy — overlaid on actual floor plans.

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Open API Library

Every data point and every action available through documented REST APIs and webhooks. Your data, your access.

From alarm to fix

A fault, handled end to end.

What happens in Maetrics.io when something goes wrong in one of your buildings.

— One connected workflow · minutes instead of days
01Live data from BMS & sensors
02Fault detected
03Root cause suggested
04Avoidable cost priced
05Work order dispatched
06Fixed on site via mobile
07Result verified in data
08Savings reported
AI operations agent

An extra pair of hands in every building.

Maetrics.io includes an AI agent that works on top of the digital twin. It reads alarms, trends, and work-order history, answers questions in plain language, and prepares the next action — so your team spends time fixing, not searching.

  • Triage alarms — groups related alarms and ranks them by impact and cost.
  • Explain faults — shows the evidence behind a suggested root cause.
  • Draft work orders — with asset history, parts, and SLA context attached.
  • Propose control changes — executed only after a person approves them.
Operator
Why is Level 4 too warm this afternoon?
Maetrics AI
AHU-7 supply air is 3.1°C above setpoint since 13:40. The cooling valve is commanded 100% open but the coil temperature is not responding — likely a stuck valve actuator.Affected zones: 4.01–4.12 · Avoidable cost if unresolved: ≈ $410 / week
Create work orderShow trendNotify tenant
Operator
Create the work order and pre-cool Level 4 from AHU-6 until it is fixed.
Maetrics AI
Work order WO-2291 assigned to the HVAC contractor (SLA 4 h). Proposed change: AHU-6 supply setpoint 16 → 15°C until WO-2291 is closed.Waiting for your approval before writing to the BMS.
Approve changeEdit
Who uses it

Configured to the role, not the org chart.

Everyone works from the same live data, but sees what matters to them.

Facility & operations managers

The control room in your pocket.

Every alarm, work order, vendor, and tenant request in one workflow — with vendor SLAs tracked automatically against contract terms.

Technicians & service partners

The right fix, first time.

Mobile work orders with equipment history, guided procedures, and the parts list — opened at the asset they are standing in front of.

Tenants & occupants

A building that responds.

Branded tenant apps for access, booking, comfort, and service requests — built on the same digital twin that runs operations.

Maetrics.io × Gridvolt.io · Working together

Predict, adapt & prevent failure.

The clearest example of the two products in concert. Maetrics.io watches the chilled water plant in real time. Gridvolt.io overlays the weather forecast, tariff schedule, and grid signals to quantify the cost of inaction. Together they propose the next action — and, with your approval, execute it autonomously before the load peak hits.

→ Maetrics: 24/7 fault detection, asset-level monitoring, control execution
→ Gridvolt: weather/tariff-aware optimization, avoidable cost calculation
→ Auto-generated work orders with parts & SLA context
→ Closed-loop control for HVAC, lighting & thermal storage

Connectivity

No rip-and-replace. Ever.

Maetrics.io connects to existing controllers and sensors through the Luminsights platform. See all integrations on the platform page.

Protocols & systems
BACnetModbusNiagaraKNXMQTTDALI lighting controlIoT & occupancy sensorsWork order / CMMSREST API & webhooks
FAQ

Maetrics.io questions.

What operations teams usually ask first.

Does Maetrics.io replace our BMS?

It works as a cloud layer on top of your existing BMS and controls. Local controllers keep running the building; Maetrics.io gives you one view, analytics, and workflows across all of them.

Do technicians need special hardware?

No. Maetrics.io runs in any modern browser and as an app on iOS and Android.

Can it change setpoints automatically?

Only where you allow it. Control changes — single or in bulk — are reviewed, approved, and logged with a full audit trail.

How does it work with Gridvolt.io?

Both products share the same digital twin. Maetrics.io provides real-time equipment state; Gridvolt.io adds tariffs, weather, and budgets — together they decide the most cost-effective action.

Can we start with one building?

Yes. Most customers start with a pilot site or a group of buildings, prove the savings, and then roll out across the portfolio.

Get started

Put your portfolio in one view.

Book a 30-minute walkthrough of Maetrics.io on buildings similar to yours.